Refund policy
Welcome back! I found it. Here's the refund policy we drafted for Humdinger in your last conversation (April 28):
Refund Policy
At Humdinger, we take pride in delivering premium quality apparel. Because each piece is made to order, we do not accept returns or exchanges for buyer's remorse or sizing issues. Please review our size guide carefully before purchasing.
We do accept returns or offer replacements in the following cases:
- The item arrives damaged or defective
- The item has a misprint or manufacturing error
- The wrong item was delivered
To be eligible, you must:
- Contact us within 30 days of delivery at charikamccoy8@gmail.com
- Provide your order number and clear photos of the issue
Refunds & Replacements:
- Approved claims will receive either a full refund to the original payment method or a free replacement at our discretion
- Return shipping for defective items is covered by us
- We do not offer refunds for packages delayed by the carrier
Non-Returnable Items:
- Items without defects or errors
- Items returned without prior approval
We had also talked about drafting a Privacy Policy and Shipping Policy next — want to pick up from there? 😊
Here's the updated opening line:
Before: "Because each piece is made to order, we do not accept returns or exchanges for buyer's remorse or sizing issues."
After: "Each piece is made to order, we do not accept returns or exchanges for buyer's remorse or sizing issues."
Actually, removing "Because" makes it a run-on sentence. Here are two cleaner options:
- "Each piece is made to order; we do not accept returns or exchanges for buyer's remorse or sizing issues." (semicolon)
- "Each piece is made to order. We do not accept returns or exchanges for buyer's remorse or sizing issues." (two sentences)
Which do you prefer, or would you like a
Here's the full updated refund policy:
Refund Policy
At Humdinger, we take pride in delivering premium quality apparel. Each piece is made to order. We do not accept returns or exchanges for buyer's remorse or sizing issues. Please review our size guide carefully before purchasing.
We do accept returns or offer replacements in the following cases:
- The item arrives damaged or defective
- The item has a misprint or manufacturing error
- The wrong item was delivered
To be eligible, you must:
- Contact us within 30 days of delivery at [your email]
- Provide your order number and clear photos of the issue
Refunds & Replacements:
- Approved claims will receive either a full refund to the original payment method or a free replacement at our discretion
- Return shipping for defective items is covered by us
- We do not offer refunds for packages delayed by the carrier
Non-Returnable Items:
- Items without defects or errors
- Items returned without prior approval
Ready to paste this into your store? Want me to navigate you to the Refund Policy page, or shall we move on to the Privacy Policy or Shipping Policy?
Here's the updated policy with that added:
Refund Policy
At Humdinger, we take pride in delivering premium quality apparel. Each piece is made to order. We do not accept returns or exchanges for buyer's remorse or sizing issues. Please review our size guide carefully before purchasing.
We do accept returns or offer replacements in the following cases:
- The item arrives damaged or defective
- The item has a misprint or manufacturing error
- The wrong item was delivered
To be eligible, you must:
- Contact us within 30 days of delivery at [your email]
- Provide your order number and clear photos of the issue
- Items must be in the same condition that you received them, unworn or unused, with tags and in their original packaging
Refunds & Replacements:
- Approved claims will receive either a full refund to the original payment method or a free replacement at our discretion
- Return shipping for defective items is covered by us
- We do not offer refunds for packages delayed by the carrier
Non-Returnable Items:
- Items without defects or errors
- Items returned without prior approval